FAQ
A: By telephone, text or 'contact us' form - remember there is no broker or application fee!
Q: What happens next?
A: You will get an answer in principle usually within 48 hours - if your loan is approved we may need to see various documentry evidence maybe tenancy proof, a recent utility bill, and proof of income/benefit.
Q: How do I get the money? A: Simple - your loan can be delivered to your home or the funds transferred automatically into your bank account - it's up to you.
Q: Can I increase my loan in the future?
A: Yes if your repayments are up to date and you've held an account for 6 months - just contact us.
Q: What happens if I lose my job or my benefit reduces, and I have difficulty with my repayments?
A: Talk to us - we are sympathetic to our customers' needs and can arrange a reduced payment plan to see you through a lean patch.
Q: How do I know if my loan charges and repayments are competitive with other similiar lenders?
A: See the
www.lenderscompared.org.uk which is an independent comparison website.